Field Service Technician - ACA Talent - Augusta, ME

Responsibilities

• Provide service and customer support during field visits or dispatches


• Tie workflow to schedule


• Manage all on site installation, repair, maintenance and test tasks


• Diagnose errors or technical problems and determine proper solutions


• Produce timely and detailed service reports


• Document processes


• Operate vehicle in a safely manner and use field automation systems


• Follow all company’s filed procedures and protocols


• Cooperate with technical team and share information across the organization


• Comprehend customer requirements and make appropriate recommendations/briefings


• Build positive relationships with customers

Requirements

• Proven field service experience


• Ability to troubleshoot, test, repair and service technical equipment


• English literacy


• Ability to work flexible shifts and to adapt to changing work schedules


• Familiarity with mobile tools and applications


• 2 year Technical degree or equivalent experience


• Use of Laptop, Tablet, or Smartphone with Wi-Fi capabilities


• Own Field Tools required

Job Type: Part-time

Salary: $25.00 /hour

Required experience: