Supervisory Medical Administration Specialist (HAS) - Department of Veterans Affairs - Augusta, ME

Duties of the position include, but are not limited to:

• Implements and monitors Health Administration Program policies that include policies and procedures in the following areas: outpatient clinic scheduling/check-in, clinic profile management, recall software, Decentralized Hospital Computer System, Insurance Capture Buffer (ICB), Kiosk and pre-registration, encounter closeout for both VERA and third party collections processes, and dissemination of information and medical benefits to eligible veterans.


• Ensures activities are accomplished in accordance with agency policy and regulations. Establishes criteria for the quantitative/qualitative review of HAS program issues and reports findings to business management.


• Provides advice and guidance on health administration programs in relation to such issues as formulating plans, evaluating and coordinating the day-to-day administrative management of the HAS program.


• Coordinates, implements and continuously monitors new programs so that complete and accurate data is available.


• Refers Veterans to the Enrollment/Eligibility section of the Business Office for assistance with completing means tests, enrollment applications and to obtain new VIC cards.


• Analyzes clinical and administrative processes related to information flow.


• Participates in regional site visit training activities and contributes to the development of health administration programs, policies and processes.


• Serves as an advisor to business management on all aspects of the Health Administration Program including wide variety of outpatient clinic scheduling/check-in and pre-registration issues.


• Clarifies objectives, relative to the scheduling function of the business office and its relation to the VHA Network practices.


• Prepares policy memoranda, and/or instructions relating to health administration projects.


• Completes internal reviews to ensure the work produced meets quality and quantity standards.

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Work Schedule: Monday – Friday 7:30am to 4:00pm or 8:00am to 4:30pm.

Position Description Title/PD#/Position#: Â Supervisory Medical Administration Specialist/402-00280-0

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.