Union Teller - Damariscotta Bank and Trust Co - Union, ME

Job Descriptions:
Summary

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.

Cashes checks and pays out money after verification of signatures and customer balances. Accepts loan payments.

Enters customers’ transactions into computer to record transactions, and issues computer generated receipts.

Orders daily supply of cash, and counts incoming cash.

Balances currency, coin, and checks in cash drawer and compares totaled amounts with data displayed on computer screen.

Explains, promotes and sells products and services.

Opens new accounts.

Removes deposits from, and counts and balances cash in, automated teller machines and night depository.

Fosters a positive and cooperative work environment geared towards developing and maintaining quality customer relationships.

Required Experience:
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves problems in a timely manner: Develops alternative solutions; Works well in group problem solving situations.

Customer Service – Manages difficult or emotional customer situations: Responds promptly to customer needs; Solicits customer feedback to improve service: Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills – Maintains confidentiality: Listens to others without interrupting: Keeps emotions under control: Remains open to others’ ideas and tries new things.

Oral/Written Communication – Speaks clearly and persuasively in positive or negative situations: listens and gets clarification: responds well to questions. Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities: Exhibits objectivity and openness to others’ views: Gives and welcomes feedback: Contributes to building a positive team spirit: Puts success of team above own interests: Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Organizational Support – Follows policies and procedures: Completes administrative tasks correctly and on time; Supports organization’s goals and values.

Judgment – Exhibits sound and accurate judgment; Includes appropriate people in decision-making process. Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Professionalism – Approaches others in a tactful manner: Reacts well under pressure: Treats others with respect and consideration regardless of their status or position: Accepts responsibility for own actions; Follows through on commitments.

Quality – Demonstrates accuracy and thoroughness: Looks for ways to improve and promote quality: Applies feedback to improve performance; Monitors own work to ensure quality.

Adaptability – Adapts to changes in the work environment; Manages competing demands: Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time: Ensures work responsibilities are covered when absent.

Dependability – Follows instructions, responds to management direction: Takes responsibility for own actions: Keeps commitments.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED): or one to three months related experience and/or training: or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

Proficiency in basic computer skills required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to type, grasp, handle, or feel. The employee is occasionally required to walk; sit: reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Damariscotta Bank & Trust is an Equal Opportunity Employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keyword: Teller

From: Damariscotta Bank and Trust Co