e-Commercial Specialist Job (Beijing, BeiJing, China)

Open/close user authority and corresponding territory including product, process and province or zone/region.

Fulfill and maintain routine data clear up mechanism align with business requirement and global data governance.

Collect user requirements via the routine mechanism or daily supporting, draft the user story together with the user, Key in the user story in Rally system and initiate in global function call or rise to Local IT team to fulfill.

Conduct Pre-UAT for MPV/enhancement, direct function user for UAT and sign-off, draft user manual and training material ,facilitate and provide proper on-line or on-site training to function user, update the version of user manual timely according to the latest system update.

Communicate the system outage time and issue with function user, facilitate IT and function resource for issue follow up and bug/defect fix, keep function user posted on the case solving progress.

Constantly seek, share, and implement the long term and simplified solution for function user.

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