Program Manager - Goodwill Industries of Northern New England - Chelsea, ME

Program Manager
Employment Type: Exempt Full Time
City: Chelsea State: ME

Salary Range: $38,885- $46,215 (based on experience)

Description
JOB SUMMARY
To manage a Human Services program, facility, and staff ensuring that all service recipients’ needs are met.
Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.
Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.

Essential Functions :

Communication:
– Maintains relationships and coordinates services with interested parties inside and outside the Agency including; providers, family, guardians, government regulators, payors and the community.
– Coordinates monitors and reports on the maintenance of the facility; to maintain it in a safe, healthy and economic fashion according to licensing and accreditation standards Knowledge:
– Assures quality of designated program(s) consistent with Agency guidelines; including customer satisfaction, record keeping, incident reporting, medication administration, access and follow-up to medical care, participation in the development and implementation of service plans for the service recipient, and ensuring service coordination, licensing and accreditation.

Administration:
– Reviews all Mainecare billing and documentation to ensure accuracy and to comply with all Agency, State and Federal regulations. Supervision:
– Manages day to day operations of designated program(s) including personnel management,
– Responds to matters which require immediate attention including; filling in for support staff as required, responding to all incidents, and malfunctions at the facility; these duties may require wearing a pager and being on -call as assigned by the program director.
– Ensures all program personnel perform duties in accordance with applicable federal and state safety regulation and Goodwill’s philosophy, policies and procedures.

Financial: Works with the program director to develop the budget for the program(s) and expending funds consistent with the budget.

To be considered please complete our online application. www.goodwillnne.org/jobs
Requirements
– BA/BS or equivalent work experience in related fields
– Three years experience in human services setting
– One year of supervisory responsibility or equivalent service to the Agency
– Certification and licenser (when applicable)
– Valid driver’s license permitting operation of a vehicle in the State of Maine with a satisfactory driving record
– Reliable transportation and proof of auto insurance
– Criminal background check that meets Agency standards

Salary: $38,885.00 /year

Required experience:

• Human Services Setting: 3 years