The incumbent for this position serves as a facility PIV Identification Card Issuer; PIV Registrar; PIV Sponsor, as necessary; alternate front line, hands on Administrator/Operator for the facility wide Duress & Mass Notification systems; secondary co-manager of the VA Maine Healthcare’s Electronic Computer Access Request (ECAR) system. S/he may be assigned an array of administrative duties and various assignments in support of Emergency Management.
Duties of this position include, but are not limited to:
- Printing, personalizing, issuing and terminating credentials for qualified applicants.
- Confirming authenticity of card requests.
- Verifying identification and/or identity proofing applicants.
- Collecting cards due to damage and/or termination.
- Verifying Special Agency Checks (SAC) and background investigation initiation/history.
- Capturing fingerprints.
- Capturing facial images.
- Coordinating with Human Resources in the issuance/removal and verification of information connected with PIV badges.
- Serving as liaison with the National PIV Help Desk, Homeland Security Presidential Directive (HSPD-12), and staff from VA Maine Healthcare Office of Information & Technology (OI&T) to troubleshoot and solve PIV equipment and other PIV related problems.
- Monitoring PIV equipment for malfunctions, identifying malfunctioning equipment and following internal procedures to ensure equipment is properly repaired.
- Creating zones, groups and function groups as equipment is added, relocated or needs changing in relation to Mass Notification and Duress systems.
- Monitoring daily movements of equipment to rename devices to ensure an effective Police response to alarms.
- Routing requests for additional access alarms or notification measures through proper channels to ensure physical security integrity for the entire facility.
- Conducting PIV/Mass Notification and Duress Alarm training.
- Assisting VA Police in the issuance of Physical Access Control permissions for door access.
- Monitoring Duress and Mass Notification Systems for malfunctions.
- Scheduling monthly testing of alarm systems.
- Safeguarding sensitive data/information in accordance with Privacy Act and other applicable laws.
- Serving as alternate purchase card holder.
- Working independently to carry out steps for completing assignments in accordance with established office instructions.
Work Schedule: Monday through Friday, 7:30am to 4:00pm
Position Description Title/PD#: Security Assistant/402-00294-0
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