Customer Service Associate-Teller - People's United Bank - Pittsfield, ME

**Posting Title: **

Customer Service Associate-Teller

**Job Description: **

Customer Service Associates deliver an excellent customer experience through the personalized, efficient and accurate handling of customer needs. In this role, you will engage customers to discover their needs and opportunities while acting with integrity and following through on commitments. Customer Service Associates identify referral opportunities by recommending appropriate bank services and products to customers; Deliver accurate, quick and efficient customer service by performing standard debit, credit and product transactions, while maintaining a balance between transaction time and customer need; Accurately present account information in accordance with knowledge of bank products; Answer routine inquiries from customers and escalate high level inquiries to appropriate staff; May assist in preparation of weekly and monthly inventory, tracking and other operational reports; Prepare the proper daily set up and balancing of a cash box; Reconcile daily transactions and adhere to compliance procedures and internal/operational risk controls in accordance with all applicable bank policies and regulatory standards.

**Job Requirements: **

Minimum of 6 months cash handling experience required Minimum of 6 months of customer service experience Previous experience selling/upselling products and or services in a goal driven environment Strong oral and written communications skills and impeccable attention to detail Intermediate working knowledge of computers Proven ability to work effectively in a fast paced environment May be required to work weekends and or evening hours based on location and business needs. High school diploma or equivalency preferred.

**Employment Type: **

Full Time

**Work Schedule: **

7:45 to 4:30 M-Thur, 7:45 – 5:30 Friday , Every 3rd Saturday

**Address 1:**

109 MAIN STREET

**City: **

PITTSFIELD

**State: **

ME

**Zip Code: **

04967

People’s United Bank and its subsidiaries are equal opportunity and affirmative action employers EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other legally protected status.