Sales Associate/Customer Service - Circle K - China Village, ME

Sales Associate – Circle K Convenience Stores

POSITION SUMMARY : The Store Associate is responsible for performing all cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. Your goal is to provide all of our customers with a service level that exceeds their expectations. The Store Associate supports the company goals by focusing on personal accountability, customer service and work efficiency.

ESSENTIAL JOB FUNCTIONS:

Greet customers as they enter the store, Be Friendly and Helpful, Provide Prompt,Courteous Service, and Thank our Customers. Set an example to other associates for excellent customer service. Handle customer complaints professionally and respectfully. Maintain property and equipment to ensure customers have a safe and pleasant shopping environment.

Participate in training new associates. Complete the computer based training with acceptable scores. Promote teamwork and cooperation within the store. Maintain a safe and professional work environment free from any form of harassment including sexual harassment, hostile environment, and discrimination from any Circle K associate, customer or vendor. Report any infraction immediately. Are properly dressed in authorized Circle K Midwest’s uniform and meet personal appearance requirements. Assist new applicants with the application process. Attend job-related meetings (may be required to work irregular hours).

• EQUIPMENT/PROPERTY/MERCHANDISING/GASOLINE

Efficiently ring up all sales on a cash register properly and accurately, handling money, checks, and other types of payment received for products sold. Accurately make change by counting it back to the customer. Correct or report unsafe working conditions to the Store Manager and report any accidents immediately. Efficiently perform multi-function operation of fuel console, money order machine and lottery machine. Receive and verify vendor deliveries. Efficiently operate additional store equipment. Assist in maintaining proper inventory levels and shift audits. Clean and dust counters and shelves. Stock merchandise on the shelves and fixtures. Stock the coolers and freezers. Make coffee and maintain fountain product and equipment. Sweep and mop the floors. Clean and maintain the restrooms. Empty the trash. Sweep and/or hose down the parking lot. Clean gasoline dispensers and gas islands. Paint gas islands, curbs. Stock windshield service centers. Complete various other jobs as assigned by the store manager and/or assistant manager. Assist in maintaining an acceptable score on Daily Store Inspection Form. Assist in maintaining an acceptable Service Star Shopper score. Follow daily gasoline procedures including accurate stick readings and spill procedures.

Follow all age restricted product including Alcohol and Tobacco selling procedures. Control merchandise, gasoline and cash shortages to acceptable levels. Accurately complete daily shift sheet paperwork. Follow Company Loss Prevention Procedures and Cash Handling Polices. Clock-in and Clock-out on the Ruby Register and Time Sheet on scheduled workdays. Perform shift audits.

REQUIREMENTS :

• Experience in retail sales preferred.


• Honest and friendly.


• Ability to be at work on time as scheduled.


• Ability to communicate (orally and in writing) in English.


• Ability to work alone.


• Work with a minimum direction and periodic supervision.


• At all times work as an effective associate.

PHYSICAL DEMANDS:

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.


• Ability to stand and/or walk for an entire shift.


• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels).


• Ability to lift and/or carry up to 60 pounds from ground to waist (i.e., to replenish fountain syrups).


• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).


• Ability to bend at waist with some twisting up to one hour of workday.


• Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye/hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs).


• Ability to operate a cash register.


• Be exposed to occasional noise.

BENEFIT HIGHLIGHTS

• 401K Plan with company match 50% up to 4% of employee contributions


• Savings Plan allows up to 5% of compensation may be deferred. Company matches 3% in October.


• Life insurance available at group rates with purchase of Mini-Medical Plan


• Company Provided Accidental Death Insurance (no cost to employee)


• Short Term Disability coverage available at group rates with purchase of Mini-Medial Plan


• Mini-Medical Plan available


• Dental Plan


• Vision Coverage


• Medical and Dependent Care Reimbursement Accounts (must work a minimum of 30 hrs/wk)


• Tuition Reimbursement


• Vacation Benefits 1st — 2nd years: Average Hours worked up to 40 hrs o 3rd – 5th year: Average Hours worked up to 80 hrs o 6th — 15th year: Average Hours worked up to 120 hrso 15+ years: Average Hours worked up to 160 hrs


• Bereavement Pay up to 3 days


• Premium Pay for designated holidays


• Opportunity for advancement throughout the United States and Canada

Job duties may change with or without notice
Job Type: Part-time

Local candidates only: