Medical Imaging Receptionist job - Inland Hospital - Waterville, ME

POSITION SUMMARY: The Imaging secretary, reception, and triage staff are essential team members in the imaging department.

This support staff position assists with greeting patients, working well with other medical staff, patients and families to improve the patient experience and workflow in the department.

This position works closely to assist doctors, technologists, and sonographers with various tasks to ensure efficiencies in the provision of quality care.

DUTIES TO INCLUDE, BUT NOT LIMITED TO:
Greets patients and customers ensuring they are greeted and attended to promptly.

Prepares patients for exams by supplying the appropriate hospital attire, assigning them a locker and providing information regarding length of time to have the procedure performed. Offers the gowned waiting area for more privacy.

Answers phone calls in a timely manner with good interpersonal communication skills.

Takes and delivers messages when personnel are unavailable.

Assists as a patient chaperone for US procedures as needed.

Assists schedulers to facilitate appointments, answer questions, etc as needed

Assures that a Licensed Practitioner has ordered the exam via written order or verbal confirmation.

Assures that the clinical indication is pertinent to the exam requested. Seeks clarification of unclear orders from physician or supervisor

Assists with maintaining the file of Physician’s orders

EDUCATION REQUIRED: High school graduate or equivalent.

EDUCATION PREFERRED: Knowledge of medical terminology preferred

OTHER SKILLS REQUIRED:
Must have excellent communication skills to interpret phone calls and/or provide verbal readings of radiology reports.

Must be able to type 35 words per minute.

Must be able to hear and verbally communicate with patients, family members, physicians, healthcare professionals, department staff, students, etc.

Must have excellent interpersonal skills.

Will be required to work a variety of shifts including weekend, holiday, and call coverage.

PHYSICAL REQUIREMENTS: Must possess the degree of total body strength and flexibility necessary to move equipment and assist patients with personal hygiene and mobility.

Must assist those patients with limited mobility or those requiring total care.

Must be able to reach items on the floor, stretch to reach overhead equipment to a height of 5 feet above ground level, and reach across countertops.

Must be able to lift a minimum of 20 lbs. to a height 3 feet above ground level. Must be able to sit 50% and walk 50% of the time. Must possess dexterity to manipulate large/small objects, use a computer keyboard, push/turn various size knobs on equipment, and use writing implements.

Must be able to move within narrow, confined areas.

Must possess hearing and visual acuity necessary to observe patient conditions and discern telephone/intercom systems. Must be able to discern information from electronic monitors, patient charts, BW and color monitors, computers, calculators, electronic controls, emergency equipment, patient charts/forms, printed documents, patient ID bands, and equipment manuals. Regular attendance is required.

WORKING ENVIRONMENT: Must work with video display terminals for up to 80% of an assigned shift.

Will work with hazardous materials and equipment.

May be exposed to patients with communicable diseases, purulent discharges, and excretions.

Equal Opportunity Employment

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.