Scheduler job - MaineGeneral Health - Oakland, ME

Handles all inbound calls to schedule medical center outpatient services including but not limited to diagnostic and treatment services, clinic and/or practice services and other ancillary outpatient services, in a prompt and courteous manner, ensuring that the correct service is ordered and that services are scheduled in a timely and professional manner.

Qualifications/Competencies :

• Associate’s degree in a related field preferred
  


• 2 years’ or more of hospital/physician practice scheduling, patient access/referrals or revenue cycle experience strongly preferred
  


• Must have e xcellent and demonstrated customer service/interpersonal, communication and organizational skills.
  


• Proficiency in a suite of Microsoft Office applications – specifically, WORD and EXCEL, required.
  


• Must have demonstrated advanced problem solving skills.
  


• Understanding of the registration/patient access process, scheduling, medical necessity/pre-authorization, billing and collection protocols strongly preferred.
  


• Understanding of desired workflow and principles preferred.
  


• Medical terminology – familiarity with ICD9/10, CPT4 and DRG codes — preferred.
  


• Familiarity with medical center and physician practice services and processes preferred.
  

MaineGeneral EEO-M/F/Veteran/Disability