Cashier I - PT Colby - Roberts job - Sodexo Inc. - Waterville, ME

Elicit and listen to feedback from customers, including customer surveys; maintain client satisfaction at a level that ensures account retention. Report accidents, injuries, and unsafe work conditions to manager/supervisor; complete safety training and certifications. Follow all company policies and procedures (e.g., safety and security, cash handling; food handling); ensure uniform/dress code and personal appearance are clean and professional; protect the privacy and security of customers and coworkers; support workplace diversity initiatives. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality, cleaning, and maintenance expectations and standards; work with customer to ensure satisfaction.

Required Skills
Client Relations

• Elicit and listen to feedback from customers, including customer surveys.
  

Safety

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  


• Follow company and department safety, security, and loss prevention policies and procedures to ensure a clean, safe, and secure environment.
  


• Follow proper food handling procedures.
  


• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  

Policies and Procedures

• Follow all federal, state, and local regulations, as well as Sodexo/client policies and procedures (e.g., Quality Assurance, Safety, Operations, Human Resources).
  


• Ensure uniform/dress code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  

Communication

• Communicate with customers with a professional and polite demeanor.
  

Working with Others

• Support all coworkers and treat them with dignity and respect.
  


• Develop and maintain positive and productive working relationships with other employees.
  

General Food Services

• Follows all Sodexo safety requirements within assigned area of responsibility, as well as all local, state, and federal regulations.
  


• Maintain cleanliness of work areas and serving areas throughout the day, practicing clean-as-you-go procedures.
  

Opening

• Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.
  

Retail Sales

• Verify cash drawer at beginning of shift.
  


• Operate cash register, receiving payments (cash, checks, or charges) from customers for good/services, following Sodexo cash handling policies and procedures.
  


• Make change and issues receipts or tickets to customers.
  


• Control, organize, monitor, and maintain appropriate cash levels in cash drawer.
  


• Greet customer at beginning of transaction.
  


• Complete customer purchases by scanning merchandise or inputting price into register quickly and accurately.
  

Details

CRITICAL COMPETENCIES

Communication

Interpersonal Skills

• Trust
  


• Cooperation
  


• Teamwork
  

Customer/Client Focus

• Customer Service Orientation
  

Personal Attributes


Handling Money

• Cash Register
  


• Cash Handling
  

Cleaning and Sanitation


QUALIFICATIONS

Education

High School diploma / G.E.D. equivalent

Related Work Experience

Less than 1 year related work experience

Supervisory Experience

No supervisory/managerial experience