Funeral Detail Clerk - Service Corporation International - Skowhegan, ME

Overview & Responsibilities:
We are currently seeking a qualified and professional Part-Time Funeral Detail Clerk at one of our premier locations to coordinate, monitor and complete all necessary paperwork related to funerals or other dispositions of a deceased person from the time of receiving the first call through final disposition.

Obtain preliminary information from client families when first notification is received and establish an appointment time for the arrangement conference

Advise client families of any required disclosures relating to FTC Funeral Rule Compliance during the initial telephone conversation or any other city, state, or federal requirements (i.e., embalming authorization)

Coordinate arrangement conference appointment times, available chapel hours for funeral or other services with Management team and/or Funeral Counselors

Arrange for the release of deceased from hospitals or other institutions requiring next of kin signed authorization and arrange for having death certificate signed by the attending physician

Complete death certificate and file with County Health Department, secure burial/transit permit and order specified number of certified copies of the death certificate for client family

Complete all forms and secure flag for Veterans’ funerals

Complete clergy record and issue all necessary checks for third-party vendors and persons (i.e., clergy, police escorts, etc.)

Review and monitor arrangement files completed by Arrangements Counselor and confirm clergy or other officiates, cemetery notification, complete outer burial order, place obituaries/death notices with local media and ensure all FTC requirements have been properly satisfied

File necessary reports with County Department of Health on a monthly basis and/or requirements mandated by local, state, or federal agencies

Advise client families of additional services available to them (i.e., floral arrangements, burial garments, etc.)

Requirements & Qualifications:
High School diploma or equivalent

Previous customer service and/or sales experience is a plus

Working knowledge of computers (Windows and MS Office) and office equipment including copiers, printers, fax machines, telephones

Excellent verbal and written communication skills

High level of compassion and integrity

Problem solving skills

Ability to multi task

Detail oriented

Professional and team player

SCI Overview:
Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Apply/Share:
Apply Apply Refer Email this job to a friend Email

Refer a LinkedIn connection

Share on your newsfeed

Interested in this opportunity?

Socialize this job opportunity to a friend, colleague, or family member: