Product Support Engineer - China Office -- Aircom International Pte. Ltd. -- Shanghai
(China - Shanghai)
Responsibilities: You will provide technical support for our software either on site, via e-mail or by telephone.You will liaise with clients of all nationalities and provide high quality customer service. You must therefore be able to demonstrate a methodical approach to your work and be comfortable with working to tight deadlinesProvide short term support on site in three main areas:InstallationUpgradeFault correctionRequirements: Candidate must possess at least a 1st Class, 2.1 or 2.2 in a relevant degree (preferably in, Software Engineering or Electronic Engineering), or equivalent.At least 2-5 year(s) of working experience in the related field is required for this position.Ability to communicate clearly on the phone e/mail and in personTechnical knowledge of the Windows operating systemsORACLE and Telecommunications knowledge would be advantageousAn aptitude for understanding new engineering softwareEnergetic, flexible, team player, able to use own initiative.Be comfortable with working to tight deadlines.Be able to demonstrate a methodical and consistent approach to their workA willingness to travel is essentialApplicants who are up to the challenge are invited to apply online or email your resume to hr_careers@aircominternational.com. Please indicate reason for leaving, current & expected salary. For more information about AIRCOM, please login to www.aircominternational.com(We regret that only shortlisted candidates will be notified)
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