Microscopy Application Specialist - Thorlabs, Inc. - United States
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Report to : Sales Manager
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The Microscopy Imaging Application Specialist is part of the microscopy imaging systems sales team for greater China. The successful candidate will be responsible for the technical introduction, training, and problem solving for customers for Thorlabs’ imaging systems, including confocal, multiphoton, optical tweezers, Optical Coherence Tomography and Cytometry systems. The candidate must have a solid understanding of optical imaging techniques, and significant hands-on experience with imaging microscopes and optical setups. Significant travel is required. Combined background in optics and life science preferred.
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JOB RESPONSIBILITIES
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o Conduct demonstrations on specified equipment and provide technical expertise in pre-sales activitieso ??????,??????????????
o Provides on-site instrument installation, maintenance and repair of hardware and software, including customer sites, tradeshows, and courses
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o Provide training on Thorlabs’s imaging products, and on techniques related to customer’s application.
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o Work with sales to understand competing solutions in the market, and advantages/disadvantages of each
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o Author SOP and generate application specific technical content for use by sales and marketing (Application notes and tech briefs in chinese version) as requested.
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o Gives market feedback and participates in the development of the next product generationo ??????,??????????
o Assist sales in understanding the customer’s specific needs and application.
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o Give product speech in seminar/academic meeting/tradeshow/customer meeting.
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o Prepare comparative analysis document with competitive product and gather product relevant reference articles/thesis/nice result pictures to help product prove.
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In addition to the essential functions and duties listed above, all positions are also responsible for:
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Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures.??????????????????,????????????????Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.???????????????????????????????The Company retains the right to change or assign other duties to this position. ?????????????,????????
JOB REQUIREMENTS
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1. Hands-on experience using, demonstrating, aligning, maintaining and servicing optical imaging equipment and optical systems
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2. Master or above in Engineering Technology, EE, Biomedical Science, Physics
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3. Combined background in optics and life science preferred.
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4. Ability to think and execute tasks independently
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5. Is able to listen actively, to communicate clearly, to cope with conflicts and to initiate solutions
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6. Is able to initiate communication, to summarize results, to drive processes
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7. Lives by the Thorlabs philosophy of being the most appreciated problem solver for the customer’s application, i.e. they understand the application, are involved with technical support of the product lines for help, assess the return on invest of customer specific activities, react quickly and keep promises
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Compensation and Benefits
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1. Base salary based on his/her role, individual performance and competencies, as well as market competitiveness
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2. Mandatory social insurance and housing fund in accordance with PRC Laws.
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3. Optional supplementary medical insurance
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4. Annual medical check-up
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5. 10-15 days of annual leave days per calendar year
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WORK LOCATION
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A101, 100#, Lane 2891, South Qilianshan Rd Shanghai 200331
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If you are interested in this position, please update your resume and forward to China-HR@thorlabs.com
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