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Showing posts with label HOCAPS. Show all posts
Showing posts with label HOCAPS. Show all posts
Friday, June 29, 2012
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HOCAPS INTERNATIONAL: IT Manager

EmployerHOCAPS InternationalPosted26 Apr 2012ReferenceWC11335ContactHocaps16 Winnie ChuiLocationWuhanJob TitleIT ManagerEmployer TypeHotelPositionIT ManagerSalaryLocal Package - NegotiableAdd to my shortlist


On behalf of our client we are looking for an experienced IT Manager. It is a great opportunity for a luxurious independent hotel in Wuhan, China.


The IT Manager is responsible for the development and maintenance of in-house developed software, the design and maintenance of the corporate data warehouse, business intelligence tools and the management of the group’s software development and data warehouse team.


Working as part of a larger management team you will possess a flexible and adaptive hands-on approach in order to provide this vital support service to the Hotel.


Main duties:


- Create, deliver and manage IT services for the group portfolio.


- Create scalable system architecture for hospitality operations.


- Responsible for establishing, maintaining and improving IT planning, budgeting and governance processes.


- Responsible for the overall systems development lifecycle.


- Develop annual business plan & operating budget for the department.


- Work closely with the technical architects to develop the best technical design and approach for new application development.


- Translation of complex functional and technical requirements into detailed project plans and schedules; manage the day-to-day activities of the engineering team.


- Develop strong working relationships with internal operational heads, Property owners / GMs and external partners/vendors and stakeholders.


Requirements:


- A complete knowledge of Hospitality IT solutions


- Experience in architecting, developing, planning and launching IT systems.


- Fluent in English and Mandarin


- Experience in managing/guiding a team of network specialists, application developers, business analysts and quality certification engineers (in house or outsourced) with IT project delivery.


- Understanding of the Hospitality business with prior IT operational experience.


- Strong understanding of people, processes and P&L.


- Outgoing, dynamic, target oriented team player


- Self motivated and self starter


It is a local package and open to Chinese Nationals only.



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HOCAPS INTERNATIONAL: HR Director

EmployerHOCAPS InternationalPosted26 Apr 2012ReferenceWC11334ContactHocaps16 Winnie ChuiLocationWuhanJob TitleHuman ResourcesEmployer TypeHotelPositionHR DirectorSalaryNegotiableAdd to my shortlist


We are looking for an experienced Human Resources Director for a luxurious independent hotel in Wuhan, China.


Duties and Responsibilities:


1. Supervise staff of own department to carry out all human resources functions.


2. Assist General Manager in strategic planning on human resources to achieve company vision.


3. Give advice to line management and staff on all personnel and training related issues.


4. Prepare month-end reports on time for senior management and corporate office.


5. Ensure the Hotel is in compliance with all local Employment Ordinances as well as Group policies.


6. Conduct market survey and study to ensure our benefit and compensation package always stay competitive within the industry.


7. Prepare annual budget on employee relations, medical expense, insurance premium, staff meals, housing allowance, training & development and hire rate for General Manager’s approval.


8. Work closely with management to build up positive morale and loyalty among staff.


9. Focus on motivating staff by positive reinforcement, such as implement and monitor staff recognition programmes, constantly review staff benefits and welfare, and build up and monitor the reward system.


10. Supervise Training Manager / HR Mgr & EMS Mgr to conduct annual training needs survey and prepare yearly training plan according to the budget requirement to accommodate training needs.


11. Ensure all planned training programmes well facilitated and implemented.


12. Provide skills & knowledge training to enhance staff development.


13. Evaluate the results of all training activities and make suggestions to management.


14. Personally conduct training workshops or seminars to achieve training objectives.


15. Perform any other human resources related duties as assigned by the General Manager.


Requirements:


The successful person will be familiar with all aspects of HR - recruitment, employee relations, performance management, and compensation and benefits, training and management development. The ideal candidate will be hands-on, enjoys leading from the front and being part of a winning team. Fluent in English and Mandarin is essential. Knowledge and experience gained within a 5 star hotel are required.


"It is a local package and open to Chinese Nationals only."



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Wednesday, June 13, 2012
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HOCAPS INTERNATIONAL: Spa Manager

EmployerHOCAPS InternationalPosted26 Apr 2012ReferenceWC11336ContactHocaps16 Winnie ChuiLocationWuhanJob TitleSpa ManagerEmployer TypeHotelPositionSpa ManagerSalaryNegotiableAdd to my shortlist


We are looking for an experienced SPA Manager for a new opening Hotel in Wuhan, China. This is a a very high profile opportunity for a luxurious independent hotel.


Scope and General Purpose of Job:


To establish, coordinate and administer financial planning for the control and success of


ongoing operations. Direct the operation of policies, procedures, plans, and programmes


governing all operational and financial matters of the facility.


The Spa Manager should provide strategic leadership and direct operations to ensure the spa department achieves its goals and effectively contributes to the guest experience whilst maintaining the property brand standards. The suitable candidate will be involved in the next main duties:


1- Ensure all task in the spa operation’s Pre-Opening Plan are completed to ensure a successful opening according to the Brand Standards.


2- Ensure consistent spa/wellness experience development to ensure that innovation and uniqueness is maintained.


3- Review all guest feedback results to implement improvements and ensure guest satisfaction.


4- Oversee the retail outlets located in the hotel and maintain high delivery of standards to the guest in order to drive revenue.


5- Implement and monitor up-selling strategies to maximize spa revenue.


6- Participate in the preparation of the Annual Business Plan to ensure the spa operation is adequately represented.


The successful candidate should have a minimum of 4 years of management experience in a high volume spa for a luxury Hotel and pre-opening experience is a plus. Fluency in English and Mandarin is required.


* It is a local package and open to Chinese Nationals only*



View the original article here

Monday, June 11, 2012
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HOCAPS INTERNATIONAL: Regional Director of Sales

EmployerHOCAPS InternationalPosted25 Apr 2012ReferenceWC11331ContactHocaps16 Winnie ChuiLocationBeijingJob TitleSales & MarketingEmployer TypeHotelPositionRegional Director of SalesSalary$5.500- $7.000 USDAdd to my shortlist


We are looking for a highly experienced Regional Director of Sales for a leading hotel in Beijing, China.


Reporting to the Vice President of Sales & Marketing, the successful person is someone able to generate revenues from assigned accounts and source new accounts within the designated sales territory for the hotel and able to manage the relationship and interaction with all assigned clients and suppliers within the designated sales territory.


Areas of Responsibility:


- Develop and implement an annual sales plan for assigned account base and sales territory within People’s Republic of China


- Drive all potential revenue opportunities within the assigned territory to the hotels


- Monitor the performance of accounts to ensure that productivity meets hotel targets, identify changes in trends and provide follow up for shortfalls


- Develop and maintain a database of clients and communicate with this database as required on behalf of the brand and hotels


- Identify and target new business opportunities (prospects) on behalf of all the hotels


- Represent hotels at relevant trade shows and events as required


- Work with hotel teams to organise and participate in sales road shows and client events


- Manage the RFP/contracting process within the territory and negotiate inclusion of hotels in tenders and preferred agreements


- Liaise with hotel and global sales teams to maximise global account relationships and communicate leads and opportunities to hotels and other global sales team members


- Liaise with hotel directors of sales & marketing and general managers to identify needs, maximise business opportunities and provide feedback on accounts and the marketplace within the sales territory


- Conduct product presentations on behalf of all hotels


- Identify and evaluate new opportunities to drive revenues through suppliers


- Monitor market intelligence and communicate this to the relevant corporate and hotel teams


- Communicate updates, developments and changes within the group to clients


- Provide weekly activity reports, monthly group reports, RFP status reports and other reports as required


- Undertake any other duties or special assignment as required by the VP of Sales & Marketing


- Ensure all expenditure undertaken is in accordance with the budgets and approval processes


Requirements:


- Minimum seven years directly related experience in a luxury hotel / regional sales role


- Degree in business, communications or related field is an advantage


- Excellent verbal and written communication skills in English and Chinese.


- Demonstrated sound judgement and professional approach



View the original article here

Saturday, June 9, 2012
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HOCAPS INTERNATIONAL: Director of Talent Acquisition

EmployerHOCAPS InternationalPosted25 Apr 2012ReferenceWC11338ContactHocaps16 Winnie ChuiLocationShanghaiJob TitleHuman ResourcesEmployer TypeHotelPositionDirector of Talent AcquisitionSalary65k-75k HKDAdd to my shortlist


Reporting directly to the Global Director of Talent, the Director of Talent Acquisition:


- oversees the recruitment and selection of talents for the hotel in designated region,


-develops resourcing strategy and implement initiatives and programs to meet talent needs of the Company,


- coordinates and monitor implementation of Corporate resources strategy, recruitment policies, systems, processes, tools, corporate initiatives and programs.


DUTIES & RESPONSIBILITIES


Recruitment/Vacancies Status


1. Work with VP HR and Director of HR of hotels to identify recruitment needs and develop


sourcing strategies to meet these needs.


2. Assist hotels to fill vacancies of Level 1 Executive Committee position and other levels by


providing candidates including sourcing, interviewing, package structuring and approval process.


3. Work to continuously improving the time to hire for key roles, overall candidate care and improve


the overall efficiency of our resourcing process


Database


1. Build and maintain “ready to hire” database for external candidates and staff by


participating in recruitment road show/job fair and/or soliciting candidates’ profiles (resumes) via


referral, websites, competitors’ key position roaster and other appropriate channels.


2. Interview the candidates and recommend to the hotels as and when necessary or post it in the


database.


3. Update key position roster of the Competitors in designated region


Internal & External Recruitment Websites & social media


1. Manage the recruitment website.


2. Monitor and housekeeping external recruitment website.


3. Review of external recruitment websites including group contract for use in the region


4. Contribute to Corporate social media sources


Preferred Suppliers


1. Recommend and provide feedback on the Preferred Suppliers for designated region.


2. Liaise with the Preferred Suppliers for hotels and vice versa.


Succession Plan


1. Assist to identify candidates for the hotels’ Succession Plan, ensuring the availability of qualified


personnel to take over management positions in case of necessary staff movements


2. Coordinate vacancies with Succession Planning data


Internal Talent Pool


1. Maintain and update the database of the level 1 – 3 management staff in the region hotels


2. Work with corporate division heads to assess the candidate’s suitability for next level and future


developmental plans


3. Coordinate vacancies with Internal Talent Pool data


4. Develop and implement talent resourcing programs to build up key hotel functions talent pool, i.e.


competitor talent review, colleagues exposure program



View the original article here

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HOCAPS INTERNATIONAL: Director of Business Development Asia

EmployerHOCAPS InternationalPosted23 May 2012ReferenceWC11382ContactHocaps16 Winnie ChuiLocationHong Kong or ShanghaiJob TitleSales & MarketingEmployer TypeOtherPositionDirector of Business Development AsiaSalaryNegotiableAdd to my shortlist


We are working with a dynamic hospitality company who sells into hotels in a unique way. Due to their expansion, they are keen to recruit motivated, target driven, sales orientated people to up-sell with existing clients and develop new business.


The Business Development Director is responsible for executing all aspects of the Sales activities for the assigned geographical region.


This will include:


• Sales strategy


• Retention and development of existing accounts


• Maximising performance of revenue enhancement programmes (70%) and acquisition of new accounts (30%)


• Work closely with internal colleagues to ensure a beneficial partnership with hotels


We are looking for someone who is at DOS/DOSM/DBD level, with good analytical and numerical skills. Some operational background in front office/revenue management useful, but most of all, needs to be comfortable dealing with senior people at GM level. As the company's key point person in Asia they will need to work independently.


Experience/Qualities will include:


• DOS level experience in hotel or related industry


• Ideally hotel experience within five star hotels


• Good knowledge of sales, distribution channels, revenue and current market trends


• Strong relationship builder. Capable of relating well at all levels, including hotel reception/reservations staff, department heads, GM’s, and even CEO’s in some cases.


• Capable of developing own schedule based on company strategy.


• Must be fluent in Japanese



View the original article here

Friday, December 9, 2011
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HOCAPS INTERNATIONAL: Area Director of Engineering

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HOCAPS INTERNATIONAL: Call Centre Manager

Sunday, August 7, 2011
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HOCAPS INTERNATIONAL: Rooms Division Manager

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HOCAPS INTERNATIONAL: Food & Beverage Director

EmployerHOCAPS InternationalPosted05 Aug 2011ReferenceWC11091ContactMs Winnie ChuiLocationCity CentreJob TitleF & B ManagementEmployer TypeHotelPositionFood & Beverage DirectorSalaryCirca US$60k + expat benefitsAdd to my shortlist


You will be an accomplished and professional operator, with previous international experience at Director of Food & Beverage. This prestigious hotel operation has seven food & beverage outlets and very large conference & banqueting and event catering facilities. It is essential therefore that you are experienced in managing large teams.


You will be committed to excellence, to ensuring the highest standards of customer satisfaction, whilst recognising that profitability is essential to future success. Our client is particularly searching for young up and coming managers, ideally with prior experience in Asian marketplace and excellent people management skills. You will be a motivator, persuader, influencer and a diplomat, with a stable yet progressive career path and a true passion for food & beverage operations.


Our client is specifically looking for someone with previous China experience


Previous international hotel experience is essential


Experience of large volume conference and banqueting operations


Hands on with strong coaching and training skills


You will be creative and innovative with experience of change management


Excellent product knowledge and totally familiar of current market trends


Immaculate personal presentation with true leadership skills


A mover and shaker, able to challenge existing, established practises


Single or married status but schooling is not provided


You must be able to demonstrate stability and have been with your current employer at least two years. (Candidates with less experience or that have moved frequently will not be considered).


Candidates who do not match our client’s specific requirements may not be responded to



View the original article here