2. Responsible for Enterprise standards (ES) tools/processes - OHR related tasks
- Triage HR and employee inquires and requests through HR tools to ensure SLA.
- Support country ES leader for related ES tools/ processes launch
- Ensure appropriate implementation of ES systems changes or updates including testing to ensure accuracy of system functionality

3. Ensure HR Data compliance
- Set up Country Standard SOP on OHR maintenance
- Well manage on data security and confidentiality
- Prevent, mitigate HR risk and compliance issues in daily operation
- Deliver OHR related training if required

4. Support Local & Global OHR enhancements/Changes
- Support Country OHR leader for global initiated OHR configuration requirement execution if required
- Support all global efforts to standardize or restructure OHR data to support key HR initiatives
- Provide OHR expertise, assistance and troubleshooting to other teams working with OHR data or downstream systems.

5. Participate global, country Ops related projects, e.g. e-tool enhancement, process/ system review, employee events, etc.

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- Coursework includes: Negotiation Skills, Environmental Health and Safety, Supply Chain
Management, Sourcing Management, and Manufacturing Operations, etc. Members are
also certified in Six Sigma.

- Will have three or four job rotations during the two-year program. Possible job rotations
may include: leading a manufacturing team; improving efficiency of supply chain manage
-ment; supervising suppliers to hone product quality and negotiate price, etc.

- OMLP is designed to successfully integrate manufacturing with other key processes in GE.
Will involve in projects such as Process Management, NPI,etc.

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- Should possess in-depth knowledge of the I2C processes;

- Proven change leadership skills at cross business/cross country level, with ability to manage multiple priorities;

- Significant process management experience in a complex, controllership-orientated, operational environment;

- Ability to define and consistently communicate the organizational vision and strategy at all levels of the organization;

- Significant operational finance management experience in a business as a Controller or Finance Manager or equivalent;

- Proven ability to inspire and engage teams through a collaborative approach;

- Excellent interpersonal skills and experience of managing relationships within a complex matrix environment;

- Business acumen – understands commercial and operational business priorities;

- Strategic thinker; proven ability to anticipate, and resolve complicated issues;

- Strong sense of ownership and accountability, with a proven track record of execution;

- Ability to assimilate regulatory and compliance requirements into an on-going operational framework;

- Excellent communication, influencing & presentation skills (including fluency in English);

- Cultural awareness & sensitivity: ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team;

- Formal finance qualification; ACCA, GE FMP or equivalent;

- Big 4 accounting experience, second tier accounting firm, CAS or equivalent; and

- Ability to work with minimum supervision

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Invoicing process (10%)
- Initiates the invoicing process in the IT system for the consumables & Services,
- Raises third party invoices and controls invoices issued by the centre of excellence,
- Handles the chargeback of all transport costs to the clients and prepares credit notes,
- Makes copies of the invoice and send them to the Accounting department and to the client,
- Processes and follows up supplier’s invoices and intercompany transactions
- Follows the orders in process, updates the IT system

Inventory tracking (10%)
- Ensures accuracy of the inventory according to predefined procedures and that all stock movements are recorded in the IT system;

Office Administration (30%)
- Answers incoming phone calls in the most appropriate way, screens telephone calls, finds out the nature of the enquiry, takes messages, redirects calls as appropriate, assesses the importance and priority of calls and takes appropriate action,
- Maintains log book of incoming documents and invoices and then distribute them to the appropriate person,
- Administers & monitors the need for pantry supplies, stationary, office furniture and communication,
- Maintains & records employees daily attendance and absence ,
- Maintains & records employees leave request and balance,
- Maintains all Statutory documents required from the time keeping office for presentation to authorities on their demand or annual report filing,
- Maintains and updates employee data and other employees data as required by the Finance and Admin Manager,
- Provides administrative support to the Finance manager, HR BP and Legal Counsel as needed,
- Maintains expatriates’ documents, licenses,working permit; monitors the expiration date and immediately alert for the necessity to renew within the required time frame,
- Liaises with E & Y for the documentation required in regard with the expatriate working permit permits and license and ensure follow up is conducted in timely manner,
- Keeps updated records and coordinate with local and regional operations team for all the documentation requited for Work Permits and Visas. Provides China Country Manager, HR and Legal updates on status of all Work Permit and Visa applications,
- Customs clearance support including payment applications, invoicing etc.,
- Other tasks assigned by Service Center Manager;

Company secretarial & filing (20%)
- Registers, maintains and updates company secretarial documentations,
- Maintains and updates ISO, HSE & Quality secretarial documentations,
- Liaises with the approved agent to process the renewal of company licenses and provided the required documents.

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About the client

This Portfolio client is a leading Hotel and Casino operator in Macau. Consisting of a number of quality food and beverage outlets with a wide selection of cuisines.

Currently seeking an experienced Food and beverage professional to Manage and overlook the Hotels Beverage Operations

About the role

- As Operations Manager, able to coordinate and manage the entire beverage team throughout the property

- Manage stock levels and the service team

- Maintain service standards at all times

- Training and development of the team

- Provide to guests needs at all times

What we're looking for

- Experience in 5 star Hotel

- MUST BE Fluent in Mandarin, Cantonese and English

- Strong knowledge in Beverage and the preparation in making drinks

- Solid organisation skills and can multi task

- Good social skills and able to communicate with colleagues and guests in a professional manner

- Leadership skills and able to motivate a team

- Responsible and passionate about their career

- Works well under pressure and can react to situations effectively and efficiently

About the offer

- Attractive Market Rate Salary

- Gross Salary Package

- Working Visa provided by the company

Eligibility

You must be eligible to live and work in the location advertised. Portfolio embraces diversity and is committed to providing equal opportunities for candidates.

To apply, please forward to us your update profile in MS WORD FORMAT via the application system.

We regret that only shortlisted candidates will be notified.

Information gathered will strictly be used for recruitment purposes only.

Portfolio is the hospitality and leisure division of PSD, a leading global recruitment services organisation with 8 offices worldwide

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About The Client

My client is an international luxury hotel and casino chain consisting of 3 properties located in Macau.

About The Role

• Directly report to VP- Hotel Operations and lead a team of 200

• Responsible for the administration, performance and results of all operational activity in the 2 operating Call Centres.

• Responsible for the management of all company issued mobiles and blackberry devices strategic planning and execution to enhance profitability, productivity and efficiency provides supervision, direction & leadership to approximately 200 Suite Reservation & Priority Service team members, through the Departmental Managers

• Work with reservation managers to ensure the best possible call response time and conversion ratios through professionally managed

What We Are Looking For

• Extensive experience with proven success in large scale Call, Service Centre or related environment.

• Experience in a casino hotel operation would be considered beneficial but not essential

• Strong leadership and business sense

• Demonstrated experience in problem analysis and resolution at both an operational and strategic level

• Able to design and implement strategic solutions to improve Call centre efficiency

To apply, please forward to us your update profile in MS WORD FORMAT to Teresa Chan at teresa.chan@portfolio-asia.com, quoting PSD Ref: 313602/TCH

We regret that only shortlisted candidates will be notified.

Information gathered will strictly be used for recruitment purposes only.

Portfolio is the hospitality and leisure division of PSD, a leading global recruitment services organisation with 8 offices worldwide

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