Service Operation Specialist Job (Beijing, BeiJing, China)
- Effectively and professionally communicate with customers and internal staffs on service businesses and operations
- Maintain high customer (both internal and external) satisfaction and relationships
- Provide supports to service business and operations
- Provide supports to service training administrations
- Provide supports to service parts supply chain and inventory management
- Provide supports to service call handling processes and service management system maintenance
- Provide supports on AR collections
- Prepare reports for service business requirement
- Provide support on EHS management in LS
- Engage in projects for working with the service managers, supervisors, engineers and staffs from other functional fields
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