[Full-time] Asia Employee Service Center Leader at General Electric China
- Lead employee service team to provide timely and accurate solutions for employees' inquiries
- Manage the team and measure team's performance by using global metrics
- Liaison with country payroll operating teams to optimize employees experience results
- Expand the current service delivery model across Asia region to comply with the global project plan
- Lead project forecast to help to meet project delivery requirement
- Lead process improvement to enhance overall employees satisfaction
- Engage in communication with other functions such as HR, Finance as required.
- Train and develop team member
Qualifications/Requirements:
- Bachelor degree
- 3+ years of relative working experience and minimum 1 years in managerial role
- Excellent stakeholder management and ability to influence and communicate effectively at all levels
- Demonstrated strong leadership and passion to build a first-class service team
- Agile logical thinking and analytical skills
- Fluent written and verbal language skills in both English and mandarin
- Manipulative in MS-Office software, and PC literacy
Source / Apply:
http://jobs.gecareers.com/job/Shanghai-Asia-Employee-Service-Center-Leader-Job/228890000/
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